Know what happens before, during and after training.

Booking and payment

All school payments are by invoice and must be settled within 30 days of the invoice date.

Book at least 30 calendar days before the session. Activity-provider remote introductions run 9.30–11.30am UK time for up to 30 staff. School online Foundations offers two one-hour sessions through the booking request form; confirmation must identify both sessions, with 30 days’ notice before the first. School Foundations visits are restricted to primary schools in Harrow, Brent and Barnet on the listed 2027 dates, 10am–12 noon: submit an enquiry, agree the date and delivery requirements, then receive payment instructions.

A submitted enquiry does not reserve a date or create a payment obligation. Booking confirmation must identify the contracting organisation, agreed date and format, participant number, full price including applicable tax and travel costs, payment due date and approved terms. The invoice uses the organisation’s confirmed billing name and address.

Foundations credit towards full training

The Foundations training fee is £300. Tell ANCHOR Inclusion® within 28 calendar days after completing Foundations (both sessions for a split booking) whether you wish to progress to full training. ANCHOR then supplies a tailored quotation. The paid Foundations fee is credited once against that organisation’s agreed full-training payment.

The credit is not a cash refund and is separate from cancellation rights. Expressing interest does not accept a future quotation. The written quotation must state its acceptance deadline and how the credit is applied. The two-hour activity-provider introduction has a separate fee awaiting confirmation; no equivalent credit is currently promised.

Cancellation and rescheduling

Cancel at least 28 calendar days before training for a full refund of the training fee. Cancellations received fewer than 28 calendar days before training are not refundable; training may instead be rescheduled to an agreed available date. For a booking delivered over two sessions, the cancellation deadline is measured from the first session.

If the ANCHOR trainer does not attend, training will be rescheduled to a date agreed with the organisation.

Request a cancellation or change at info@anchorinclusion.co.uk, quoting the booking reference. If the school, organisation or participating staff do not attend, no refund is payable; rescheduling to an agreed available date is the only alternative. Final terms require legal review and acceptance before payment; applicable statutory rights are unaffected.

Photography and privacy

The school may authorise photography on its premises, but each identifiable adult makes their own separate choice about website use. Declining photographs does not affect training, price, the Foundations credit or future services.

Use the printed adult consent form, identify who has opted in, and arrange a photo-free area. Do not photograph children, pupil records, screens containing personal information or protected ANCHOR teaching materials. This handout does not authorise child photography, video, social-media use or publication of staff names.

Printed feedback

The organiser agrees to distribute and collect a short paper feedback form. Participants may give honest, critical or anonymous feedback. Permission to publish a quotation is optional and separate. No positive review is required, and the training credit is not conditional on a review.

Download the staff handouts

Drafts for review before use. Print one copy per participating adult; agree the photography purpose and end date before gathering signatures.