SERVICE INFORMATION
Cancellation and refunds
Service overview
Course payment is available only after eligibility approval through a written offer or an approved account. Parent membership and family-session payments are not currently open to the public. Join the relevant priority list and places are confirmed in enrolment order.
Participation
Applicable statutory rights, including existing 14-day cancellation provisions, are preserved. See the Terms and Conditions and learner extension page.
Responsibilities
After the statutory period, fees already due are normally non-refundable where access and services have been provided, subject to statutory rights and exceptional review. An administrative late-assessment charge of up to £150 requires reasonable additional work, prior notice and individual review.
Further information
Parent membership access continues to the end of the fully paid period following cancellation. Family-session block arrangements are described on the booking information page.
ANCHOR Inclusion® is the trading name of Early Help Support CIC. Contact info@anchorinclusion.co.uk.
These service summaries do not replace the Terms and Conditions, your written service agreement or applicable rights. See our Privacy Policy and safeguarding information.